{"id":186,"date":"2026-05-15T04:09:26","date_gmt":"2026-05-15T04:09:26","guid":{"rendered":"https:\/\/oorha.com\/conditions-generales-de-vente\/"},"modified":"2026-10-07T11:07:07","modified_gmt":"2026-10-07T11:07:07","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/oorha.com\/en\/conditions-generales-de-vente\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente"},"content":{"rendered":"<div style=\"max-width:720px;margin:0 auto;padding:60px 24px;font-family:Georgia,serif;color:#3a3a3a;line-height:1.8;\">\n<h1 style=\"font-size:2rem;font-weight:400;letter-spacing:0.05em;margin-bottom:8px;\">Conditions G\u00e9n\u00e9rales de Vente<\/h1>\n<p style=\"font-size:0.85rem;letter-spacing:0.15em;text-transform:uppercase;color:#9a8c7e;margin-bottom:48px;\">Derni\u00e8re mise \u00e0 jour : mai 2026<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">1. Identification du vendeur<\/h2>\n<p>Les pr\u00e9sentes CGV r\u00e9gissent les relations contractuelles entre <strong>Oorha<\/strong>, nom commercial de LOKOSSOU WODE, entrepreneur individuel (EI), SIRET 100 790 757 00015 (TVA non applicable, art. 293 B du CGI), dont l\u2019adresse est Ouche Cormier, 44700 Orvault, France, joignable \u00e0 <a href=\"mailto:contact@oorha.com\" style=\"color:#9a8c7e;\">contact@oorha.com<\/a>, et tout client effectuant un achat sur le site <strong>oorha.com<\/strong>.<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">2. Produits<\/h2>\n<p>Les produits propos\u00e9s \u00e0 la vente sont ceux figurant sur le site au moment de la commande. Oorha se r\u00e9serve le droit de modifier \u00e0 tout moment son catalogue. Les photographies et descriptions sont donn\u00e9es \u00e0 titre indicatif et n&rsquo;ont pas de valeur contractuelle.<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">3. Prix<\/h2>\n<p>Les prix sont indiqu\u00e9s en euros (\u20ac) TTC. Oorha se r\u00e9serve le droit de modifier ses prix \u00e0 tout moment. Les produits sont factur\u00e9s sur la base des tarifs en vigueur au moment de la validation de la commande.<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">4. Commande<\/h2>\n<p>La commande est valid\u00e9e apr\u00e8s acceptation des pr\u00e9sentes CGV et paiement complet. Un email de confirmation est envoy\u00e9 \u00e0 l&rsquo;adresse fournie par le client dans les instants suivant la commande.<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">5. Paiement<\/h2>\n<p>Le paiement s&rsquo;effectue en ligne, de mani\u00e8re s\u00e9curis\u00e9e, par carte bancaire (Visa, Mastercard, American Express) ou via PayPal. Toutes les transactions sont crypt\u00e9es. Oorha ne conserve aucune donn\u00e9e bancaire.<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">6. Livraison<\/h2>\n<p>Les commandes sont exp\u00e9di\u00e9es sous 2 \u00e0 5 jours ouvr\u00e9s. Le d\u00e9lai de livraison estim\u00e9 est de <strong>7 \u00e0 15 jours ouvr\u00e9s<\/strong> selon la destination. Ces d\u00e9lais sont indicatifs et peuvent varier selon les conditions logistiques et douani\u00e8res.<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">7. Droit de r\u00e9tractation<\/h2>\n<p>Conform\u00e9ment \u00e0 l&rsquo;article L221-18 du Code de la consommation, le client dispose d&rsquo;un d\u00e9lai de <strong>14 jours calendaires<\/strong> \u00e0 compter de la r\u00e9ception de sa commande pour exercer son droit de r\u00e9tractation, sans justification. Contactez-nous \u00e0 <a href=\"mailto:contact@oorha.com\" style=\"color:#9a8c7e;\">contact@oorha.com<\/a>. Les frais de retour sont \u00e0 la charge du client, sauf produit d\u00e9fectueux ou erreur de notre part.<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">8. Remboursement<\/h2>\n<p>En cas de r\u00e9tractation accept\u00e9e, le remboursement sera effectu\u00e9 dans un d\u00e9lai de <strong>14 jours<\/strong> \u00e0 compter de la r\u00e9ception du retour, par le m\u00eame moyen de paiement.<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">9. Garanties l\u00e9gales<\/h2>\n<p>Tous les produits b\u00e9n\u00e9ficient de la garantie l\u00e9gale de conformit\u00e9 (art. L217-4 C. conso) et de la garantie contre les vices cach\u00e9s (art. 1641 C. civil). En cas de produit non conforme ou d\u00e9fectueux, contactez-nous \u00e0 <a href=\"mailto:contact@oorha.com\" style=\"color:#9a8c7e;\">contact@oorha.com<\/a>.<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">10. Protection des donn\u00e9es<\/h2>\n<p>Les donn\u00e9es personnelles collect\u00e9es lors de la commande sont trait\u00e9es conform\u00e9ment \u00e0 notre <a href=\"\/en\/politique-de-confidentialite\/\" style=\"color:#9a8c7e;\">Politique de Confidentialit\u00e9 &#038; RGPD<\/a>.<\/p>\n<h2 style=\"font-size:1rem;font-weight:600;text-transform:uppercase;letter-spacing:0.1em;margin-top:40px;margin-bottom:12px;\">11. Droit applicable<\/h2>\n<p>Les pr\u00e9sentes CGV sont soumises au droit fran\u00e7ais. En cas de litige, les parties s&rsquo;engagent \u00e0 rechercher une solution amiable. \u00c0 d\u00e9faut, les tribunaux comp\u00e9tents seront ceux du ressort du si\u00e8ge social d&rsquo;Oorha.<\/p>\n<p style=\"margin-top:48px;font-size:0.9rem;color:#9a8c7e;font-style:italic;\">Contact : <a href=\"mailto:contact@oorha.com\" style=\"color:#9a8c7e;\">contact@oorha.com<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente Derni\u00e8re mise \u00e0 jour : mai 2026 1. Identification du vendeur Les pr\u00e9sentes CGV r\u00e9gissent les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-186","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oorha.com\/en\/wp-json\/wp\/v2\/pages\/186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oorha.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oorha.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oorha.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oorha.com\/en\/wp-json\/wp\/v2\/comments?post=186"}],"version-history":[{"count":4,"href":"https:\/\/oorha.com\/en\/wp-json\/wp\/v2\/pages\/186\/revisions"}],"predecessor-version":[{"id":546,"href":"https:\/\/oorha.com\/en\/wp-json\/wp\/v2\/pages\/186\/revisions\/546"}],"wp:attachment":[{"href":"https:\/\/oorha.com\/en\/wp-json\/wp\/v2\/media?parent=186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}