Last updated: May 2026
1. Data Controller
Oorha
Orvault, 44700, France
Email: contact@oorha.com
2. Data Collected
As part of your use of the site and your purchases, we collect the following data:
- First and last name: for processing and delivering your order
- Email address: for order confirmation and follow-up
- Postal address: for delivery
- Payment data: processed securely by our providers (Stripe, PayPal) — Oorha does not store any banking data
3. Purpose of Processing
Your data is used solely to:
- Process and ship your orders
- Send you order confirmations and updates
- Respond to your customer service requests
- Comply with our legal and accounting obligations
4. No Resale of Data
Oorha formally undertakes never to sell, rent, or transfer your personal data to third parties for commercial purposes.
5. Cookies
Our site only uses analytics cookies (anonymized audience measurement) to improve the user experience. No advertising or third-party tracking cookies are placed without your consent.
You can disable cookies at any time via your browser settings.
6. Retention Period
Your data is retained for as long as necessary to fulfill your order and comply with our legal obligations (3 years for customer data, 10 years for accounting data).
7. Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR) and French data protection law, you have the following rights:
- Right of access: obtain a copy of your data
- Right of rectification: correct your inaccurate data
- Right to erasure: request the deletion of your data
- Right to object: object to the processing of your data
- Right to data portability: receive your data in a structured format
To exercise these rights, contact us at: contact@oorha.com
8. Security
We implement all appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.
9. CNIL Contact
If you believe your rights are not being respected, you may file a complaint with the CNIL: www.cnil.fr